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Term & Conditions

1. Acceptance of Terms and Conditions

By accessing and using the Rue des Tilleuls online shop ("the Website"), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using the Website.

"We" refers to "Rue des Tilleuls" and / or "Kenza Wahabi", "You" refers to the customers.

2. Business Information

Rue des Tilleuls is operated by Kenza Wahabi, a sole trader under the laws of Morocco. The business is registered under the name of Kenza Wahabi. The online shop is based in Morocco, and we ship our products worldwide.

3. Product Information

We make every effort to ensure that the product information, including pricing and availability, is accurate and up-to-date. However, we reserve the right to correct any errors or inaccuracies without prior notice. 

4. Ordering and Payment

By placing an order on the Website, you confirm that you are at least 18 years old or have the consent of a legal guardian. Prices are listed in the chosen currency, and international orders may be subject to additional fees, such as customs duties and taxes. Payments can be made using the provided secure payment options.

5. Shipping

We offer worldwide shipping. Shipping costs and estimated delivery times are provided during the checkout process. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our control. We are not responsible for any customs duties or taxes imposed on international shipments.

6. Returns and Exchanges

Please refer to our separate Return and Exchange Policy for detailed information on returning or exchanging products purchased from Rue des Tilleuls.

7. Privacy Policy

We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Website, you consent to the practices described in our Privacy Policy.

8. Intellectual Property

All content on the Rue des Tilleuls Website, including logos, images, text, and product designs, is the intellectual property of Kenza Wahabi. Unauthorized use of any material on this site is strictly prohibited.

9. Governing Law

These terms and conditions are governed by the laws of Morocco. Any disputes arising from the use of the Rue des Tilleuls online shop shall be subject to the exclusive jurisdiction of the Moroccan courts.

10. Changes to Terms and Conditions

Rue des Tilleuls reserves the right to update or modify these terms and conditions at any time. Please review this page periodically for changes. Continued use of the Website after any modifications indicates acceptance of the updated terms.

By using the Rue des Tilleuls online shop, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at info@ruedestilleuls.com.